Q- Do you guys do customization?
Yes! We offer customization for selected designs. Feel free to share your ideas, and we’ll let you know what’s possible.
Q- Do you guys have a physical store?
We don’t have a retail storefront. Instead, we welcome customers to our private home studio by appointment for a more personal shopping experience
Q- Is it washable?
Yes! Our crochet pieces are washable. We recommend gentle hand washing with cold water and laying them flat to dry to help maintain their shape and quality.
Q- How long does it take to make an order?
Since every piece is handmade, production usually takes 7-15 days depending on the order and the city.
Q- Do you ship internationally?
Yes, we ship worldwide. Shipping times and charges vary depending on the destination.
Q- Are all your products handmade?
Absolutely. Every Tea Knots piece is carefully handcrafted by a skilled mother with love and attention to detail.
Q- What sizes do you offer?
We offer a wide range of sizes, including plus sizes. You can refer to our size guide or contact us for help finding your perfect fit.
Q- Can I request a different color?
For selected designs, yes! If your preferred color is available in our yarn collection, we’d be happy to make it for you.
Q- Will my crochet piece stretch over time?
Crochet naturally has some flexibility, but with proper care, your piece will retain its shape beautifully.
Q- Do you accept returns or exchanges?
Because most of our pieces are handmade and often made to order, returns and exchanges are handled on a case-by-case basis. Please contact us if there’s an issue with your order.
Q- What materials do you use?
We use high-quality yarns selected for comfort, durability, and longevity.
Q- How should I store my crochet pieces?
Store them folded in a cool, dry place. Avoid hanging heavier crochet garments, as this may cause them to stretch over time.
Q- Why does handmade crochet cost more than machine-made clothing?
Every piece is handmade, stitch by stitch. Depending on the design, a single garment can take several hours—or even days—to create, making each piece truly one of a kind.
Q- Can I place an urgent order?
Yes, If you need your order by a specific date, let us know before placing it. We’ll do our best to accommodate your request, depending on our production schedule.
Q- Will the color look exactly like the pictures?
We do our best to capture the true colors of our products. However, slight variations may occur due to different screen settings and lighting.
